GENERAL TERMS AND CONDITIONS OF CUSTOMER USE

By continuing to browse this site, you accept without reservation the following provisions and conditions of use

 

Article 1 - Definitions

Website shall designate the Internet site hosted under the domain names yo-crypto.io 

Customer means any individual who is not a merchant purchasing on the Site or acting in a capacity unrelated to his or her professional activity

Merchant shall designate professional vendors, companies independent of YO CRYPTO, offering for sale on the Site, new Products at a fixed price

YO CRYPTOmeans SAS Yo Crypto, owner of the site, registered with the RCS of Villefranche-Tarare under the SIRET number 91858925000011  and whose registered office is located at 598 Boulevard Albert Camus 69400 Villefranche-sur-Saône.

Account means the connection account allowing the Customer to connect to the Site and access his Customer space

Ordering means the request for Products made by the Customer

Product shall designate the products offered for sale on the Site

Personal Data information relating to an identified or identifiable natural person, directly or indirectly.

Customer Terms and Conditions of Use Terms and Conditions of Use: refers to the general terms and conditions of use that apply to any non-professional Customer accessing the Site, also referred to as the "Customer Terms and Conditions".

General Terms and Conditions of Use Merchant Terms and Conditions of Use: means the general terms and conditions of use that apply to any Merchant using the Site, also referred to as the "Merchant TOU".

General Terms and Conditions of Sale Terms and Conditions of Sale: means the general terms and conditions of sale which are the subject of these Terms and Conditions of Sale and which apply to any Customer using the Site, also referred to as "GTC".

Platform : refers to the Internet site hosted under the domain names yo-crypto.io 

User : Natural person acting in a context unrelated to his or her professional activity and using the services of the site.

Article 2 - Scope of application

The purpose of the present General Terms of Use (hereafter "the GTU") is to define the terms and conditions under which YO CRYPTO makes the Site and the technological tools used available to the Clients.

By browsing the Site, the Customer confirms that he/she has read and understood all of these General Conditions and undertakes to respect them.

These GTC are subject to revision at any time.

These GTC are supplemented by the GTC and the Merchant GTC.

Article 3 - Accessibility of the Site

Article 3.1 - Conditions of access

The Site is accessible to all Internet users, provided they have an Internet connection. Use of the Site is free of charge, with no obligation to purchase.

Access to the Site is not subject to the creation of a Customer Account, however, the creation of a Customer Account is necessary to place an Order on the Site (to place an Order, see article 4 of the GTC). The creation of an account is therefore forbidden to minors under 18 years of age, the date of birth will be requested during registration. Yo Crypto reserves the right to check the identity of the user in case of doubt about the information provided.

Article 3.2 - Client account

The creation of the Customer account is subject to the provision of various data such as Name, First Name, Age, email, choice of a password.

The Customer must click on "My Account" on the home page of the Site or "Register" on the Site's login pop-up. 

The Customer has the option of logging in with their Google, Facebook or Twitter account. 

Following the request to create an account, the Customer receives an email confirming the creation of the account. 

By creating an Account, the Customer undertakes to provide only accurate and nominative information.

The Customer's login and password remain under his full responsibility and it is his responsibility to ensure the confidentiality of his information.

The Client Account allows you to :

        Consult and update the Customer's details (excluding first and last name: personal account)

        List and declare your purchases to establish the rating

        View the history of the latest purchase orders and invoices

        Using the YO CRYPTO live chat

         Submit a customer review

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To delete the Customer Account, the Customer should refer to the "Privacy Policy" tab on the Site for full details.

Article 3.3 - Contact YO CRYPTO

Customers with a Customer Account can use the livechat, email, social networks visible from their Account, 

Customers may communicate with the Merchant and YO CRYPTO for the purpose of exchanging information relating to the Product Order or for any enquiry.

Article 4 - Customer reviews

Article 4.1 - General

YO CRYPTO provides the Customers with the means to evaluate the performance of the Merchants and the service as well as the quality of their Products after the confirmation of the reception of the ordered Products.

Article 4.2- Terms and conditions

Only Customers who have placed an Order may submit a review of the Product.

Once posted, the notices cannot be modified by the Client.

The evaluations left by the Customer on the Product, as well as his pseudonym, will be visible by any visitor of the Site as long as the Product concerned is accessible on the Site and the Merchant concerned is referenced by YO CRYPTO on the Site.

By posting a notice, the Customer agrees that it may be publicly displayed on the Site and accessible to any visitor to the Site.

The Merchant shall have the opportunity to respond to Customer's notices.

Article 4.3- Commitments of the author of the Customer Opinion

The author of the opinion undertakes, without this list being exhaustive, to :

  • Provide relevant, non-misleading information about the Product itself or the Merchant
  • Posting a useful review, i.e. helping other users to compare and choose a Product adapted to their needs
  •  

In addition, the publication of Customer reviews on the site is prohibited:

  • Contrary to public order and morality
  • obscene, political, racist, religious, discriminatory, defamatory, abusive, denigrating, inciting to hatred
  • Infringing on the image rights and/or privacy rights of a third party
  • Delivering personal and/or sensitive data of a third party
  • Containing or quoting intellectual property rights belonging to a third party (notably trademarks, copyrights, etc.)
  • Of an advertising or commercial nature
  • Including hyperlinks
  • Containing computer viruses, malware...

In the event that the Customer disseminates content that infringes on the rights of third parties or merchants, YO CRYPTO reserves the right to take legal action against the Customer who disseminates such content. 

 
Article 4.4 - Moderation of Customer reviews

YO CRYPTO carries out an a priori control of the opinions, i.e. it will assess the relevance of the opinion before putting it online on the Site.

It therefore reserves the right to delete at its own discretion any Customer notice that does not comply with the provisions of article 4.3, and more generally with the legislation and regulations in force, and that may infringe the rights of a third party.

In case of refusal to publish a Customer review, YO CRYPTO will indicate to the Customer the reasons for this refusal through moderation.

Article 5 - Liability

Article 5.1 - Responsibility of YO CRYPTO

YO CRYPTO is only bound by an obligation of means in the execution of the services offered on the Site.

YO CRYPTO cannot be held responsible for the execution of a sale concluded between the Merchant and the Customer on the Site, in particular with regard to the conformity of the Product, the conformity of the sales offer, the conditions of execution of the after-sales service, the ownership of the intellectual property rights relating to the Products.

YO CRYPTO can only be held liable towards the Customer for facts which are directly attributable to it in its capacity as intermediary and which have caused direct damage to the Customer.

YO CRYPTO undertakes to make its best efforts to secure the access and use of the Site and is free to choose the most appropriate form and technical means to make available to the users all the functionalities of the Site.

The Site will be accessible 24 hours a day, 7 days a week.

By way of derogation, the Site may be temporarily unavailable during the curative or evolutionary maintenance operations necessary for the proper functioning of the Site and in the event of the occurrence of an event beyond the control of YO CRYPTO.

In the event of a technical failure affecting the functioning of the Site, YO CRYPTO undertakes to make its best efforts to restore the functioning of the Site as soon as possible.

YO CRYPTO cannot be held responsible for external intrusions, the presence of computer viruses in the computer system of the Customer using the Site, the possible consequences of a total or partial alteration of the functioning of the Site resulting from a misuse of the Site by the Customer, the non-functioning or slowness of the Customer's telecommunications network.

It cannot be held responsible for content that is not its own.

In general, YO CRYPTO can in no way be held responsible for any risky behaviour of the Customer that may occur as a result of using the Site.

Article 5.2 - Client's responsibility

The Customer is solely responsible for the use he makes of the Site as well as the notices he posts.

The Customer must not misuse his customer account (some cases are not exhaustive: creating fake accounts, spamming the merchant accounts for requesting help / contact).

The Customer also undertakes not to adopt any behaviour contrary to these GCU and, more generally, to the legal and regulatory provisions, when using the Site, failing which he/she may be held liable.

Article 6 - Force majeure

YO CRYPTO cannot be held responsible for the non-execution or the delay in the execution of one of its obligations resulting from a case of force majeure, in the sense of article 1218 of the Civil Code.

Will be considered as force majeure all facts or irresistible circumstances outside YO CRYPTO, unforeseeable, unavoidable, independent of the will of YO CRYPTO, and which could not be prevented by the latter, despite all reasonably possible efforts.

In addition to the cases retained by the legislation in force and French jurisprudence, the following events are considered to be cases of force majeure, and this without being exhaustive

  • Blockages in communication networks and systems
  • Full or partial strikes, lockouts, boycotts or similar events
  • Hacker attacks.

In the event of force majeure lasting longer than 3 months, the injured party may request the termination of the contract.

Article 7 - Personal data

The Customer is informed that all the data collected within the framework of the operation of the Site, are processed by YO CRYPTO.

The Customer is invited to refer to the "Privacy Policy" tab of the Site for full information on this point.

Article 8 - Cookies

The Customer should refer to the Site's Privacy Policy for full details in this regard.

Article 9 - Information - Reporting

For any clarification concerning the application of these GCU as well as any request for information or complaint concerning the operation of the Site, the Customer is invited to contact us via the tab "Contact us"of the Site. 

Article 10 - Intellectual property

The Customer commits himself to respect the intellectual property rights of YO CRYPTO and in particular, all the elements of the Site including, the contents of the Site, the marks, the drawings, the photographs, the images, the texts, the general structure and the arborescence, the graphic charters, the data bases, logos, domain names including in particular the name YO CRYPTO, all documents or files, any other distinctive sign present on the Site, including the underlying technology, belonging to YO CRYPTO which are protected by French and international laws relating to intellectual property.

No intellectual property rights shall be transferred to the Customer.

Any total or partial reproduction of the intellectual property rights of YO CRYPTO is strictly forbidden and is likely to constitute an infringement.

The Customer may refer to the YO CRYPTO Site for advertising and/or promotional purposes with the prior and express agreement of YO CRYPTO.

The Customer shall be liable for any infringement of intellectual property rights.

Article 11 - Modification of the General Conditions of Use

YO CRYPTO reserves the right to modify, update, rectify freely and at any time the present GTC in order to respect the legislative, regulatory and/or jurisprudential evolutions.

Any changes will be directly applicable to the Customer.

Article 12 - Clause deemed not to be written

If one or more clauses of these GCU were to be declared null and void, they would be deemed unwritten without invalidating the whole of the present document.

Article 13 - Applicable law

The present GTC are subject to the application of French law.

In the event that these GTC are translated into a foreign language, only the French text shall be deemed authentic in the event of a dispute concerning the acceptance of a term or provision of these GTC.

Article 14 - Jurisdiction and settlement of disputes

Any disputes that may arise between YO CRYPTO and the Customer will be subject to an attempt at amicable resolution, before any legal action is taken.

In the absence of an amicable agreement between the parties, any dispute will be brought before the jurisdictions of the registered office of YO CRYPTO, including in the case of multiple defendants, this being expressly accepted by the Client.

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