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Shipping costs are calculated according to the geographical area of delivery, as well as the weight and size of the product(s).

To find out the shipping costs, we invite you to carry out an order simulation. You will obtain this information automatically after selecting your product(s) and filling in the various information requested. 

To find out more about the carriers used by our site for the material sold and shipped by our suppliers, you can consult the delivery methods question.

The validation of your order is effective once our services have validated this purchase. 

Of course, this can only be done once your cryptocurrency payment has been received correctly.

The delivery time depends on the availability of each item. The articles presented on the site are normally in stock with our suppliers. However, in the event of unintentional unavailability, the order may be cancelled directly. Once the parcel has been handed over to the carrier, an email will inform you of its dispatch number and the carrier's website address where you will be able to track its progress.

Our site will allow you to create a basket and place an order in a few clicks, step by step. Your order will only be taken into account once your payment has been made and received. You will then receive an email with a summary of your order within an hour. You will find all the important elements in this email: the number of the parcel, the products it contains and the associated quantities, as well as the provisional delivery date.

Your package will be sent as COLISSIMO® or CHRONOPOST® by our partner suppliers. All our shipments are made from French warehouses. 

In the framework of the 121-20-3 of the Consumer Code allows the consumer to be reimbursed without delay, at the latest within 30 days of payment of the sums paid. ... If, despite the reasonable period of time, the shop does not deliver the goods, the consumer may cancel the order and be reimbursed.We will make refunds in crypto-currencies. These will automatically be made in stable coin (USDT). The value of the refund will correspond to the value of the product at the time of purchase. 

Your order has arrived and the package is in good condition, but a product is missing? 

Don't worry. First of all, make sure that it has not been sent in another package. Each order confirmation e-mail specifies, parcel by parcel, its exact contents.

It is also possible that you will find a delivery note in the package. If the missing item is not mentioned on this card, it is because it is intended for another parcel: everything is fine!

You have received all the packages in the order, but one product is missing?

Go to contact us or via the livechat on our website. so that we or our reseller partner can be informed as soon as possible in order to solve your problem.

For the time being, in order to return your item, you will need to contact us via the contact us or directly via the livechat on our website.

Eventually, a "Return my item(s)" button will be available on your customer/order area.

Your payment is only effective when the order validation email has arrived in your mailbox.

By that time, of course, the transfer of your crypto-currencies will already have been done. 

At the moment we accept payments in :

Bitcoin (BTC), Litecoin (LTC), BinanceCoin (BNB), Dogecoin (DOGE), Ether Classic (ETC), Ethereum (ETH), Tether (USDT), Monero (XMR), Ripple (XRP), and many other serious cryptocurrencies. 

Eventually, we plan to accept many more cryptocurrencies on our various payment solutions.

Did we not answer one of your questions correctly? 

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